Why Don’t Workers Want To Return To The Office?

One of the few bright spots of the pandemic was the switch to remote work as a norm, at least in the eyes of employees. Before the world started to open back up, remote and hybrid work models allowed companies to stay afloat. While we aren’t out of the woods yet, more of the world is opening up, and many companies are eager to return to the office for business as usual.

Many employees don’t share that view, data finds. Remote work comes with many perks and benefits you can’t find in an office, and few want to return to the old ways of business.

This coincides with the Great Resignation/Great Reshuffling, as employees are fleeing from jobs that don’t align with their needs and values. Employees have more power than ever before, and there’s a shortage of qualified workers. If you’re looking to attract top-tier talent to your organization, you’ll need to keep up with the times. It’s clear—workers don’t want to return to the office. With help from the experts, we examine why.

Data supports it

This isn’t hyperbole; workers are resistant to returning to the old ways of business. A Bloomberg survey in May 2021 found that 39% of workers would consider quitting if employers weren’t flexible regarding remote work. The number was even higher among millennials and Gen Z, at 49 percent. Keep in mind that millennials are the largest group in the US workforce, making up over a third of the working population.

A Future Forum Pulse survey of global IT workers found that 75% of workers want flexibility in where they work, and 93% want flexibility in when they work. Meanwhile, a recent Pew survey discovered 60% of workers that could do their job remotely would prefer to work from home either all or most of the time. That number was up 6% since 2020.

Something to keep in mind: not every job can be done remotely, and remote work is a scale, with hybrid models existing.

Commuting is a pain

We know employees don’t want to return, but why not? One of the largest reasons is also the simplest: giving up the commute and working from the comfort of home. Even the best offices with great company culture can’t compete with not having to commute every day. The most recent US Census found that the average American spends just under 28 minutes each way during their daily commute. Presumably, these Americans also go home, meaning almost an hour a day is dedicated just to traveling to and from work.

That’s a lot of time in transit that could be spent on other endeavors, so it’s hard not to empathize with employees. But there is another aspect many employers don’t realize: environmental concerns. Forbes contributor Mike Swigunski noted that many big businesses have committed to becoming carbon neutral but haven’t offered employees any way to be part of that goal. Decreasing the time spent commuting is a considerable boon to the environment.

Efficiency

Working from home does have its own distractions, but so does working in an office. Coworkers will always chat, conversations will be more frequent knowing a person is readily available, and so much time gets wasted in inefficient meetings. Without being bogged down in the day-to-day of office life, workers are able to be more productive remotely. In fact, Apollo Technical highlighted multiple studies confirming this trend.

 

“Several studies over the past few months show productivity while working remotely from home is better than working in an office setting. On average, those who work from home spend 10 minutes less a day being unproductive, work one more day a week, and are 47% more productive.” –Owl Labs

Output should be the key factor employers care about, and there is tangible data showing employees are able to not only meet but exceed expectations while working remotely. Based on this, savvy employers will find remote employees to be a positive.

Technology makes it easy

In a previous age, even fifteen years ago, a nation working remotely would be almost inconceivable. But our technology makes it a reality, and the ease of access is a huge appeal.

Many organizations fear that without in-person interactions or regular meetings, communication breaks down and corporate culture suffers. But this isn’t the case. Zoom and its competitors allow teams to regularly meet as often as necessary. And meeting time isn’t always used wisely anyway. Having employees commute to the office for small matters actually does more harm than good, as highlighted by Bloomberg.

Meanwhile, a well-made online onboarding process can make your new hires feel at home, and the dedication to remote work models can be viewed as a perk of a positive culture. Work-life balance is one of the most desirable cultural tenets, after all.

Mental health

Speaking of work-life balance, remote styles have proven to be a boon to the mental health of many workers. The pandemic created feelings of fear, uncertainty, isolation, and anxiety across the globe, and the virus isn’t gone yet. Anxiety among younger workers has increased exponentially during the pandemic. Many became accustomed to the comfort of working from home, away from crowds and constant eyes, and a return to the old ways can be triggering.

“People can just come up and start talking, or see what you’re doing on your computer. There’s no door to close so that you can have a moment to yourself,” Alexis, one of many young workers with social anxiety identified by BBC’s Kate Bishop, revealed.

Many workers even view the demand to return to the office as a control technique and that the return could be a way for managers that feel they’ve lost power to regain control.

“They feel like we’re not working if they can’t see us. It’s a boomer power-play.” –Portia Twidt

What can employers do?

In order to succeed in keeping talented workers around, employers need to adapt. If working remotely is a possibility in your industry, potential candidates will want to work remotely. Your competition is going to adapt, and you must too. You may feel like you’re giving up a lot, but working with your team will create happier, more loyal workers, and your organization can benefit from perks like lower office expenses, too.

Harvard Business Review discusses finding a hybrid model that works best for you. Employees don’t have to be 100% remote if it doesn’t fit your organization. Maximize the days employees are expected to come into the office by filling that time with productive meetings, training, and events.

Wrap up

The science shows that remote work is here to stay, and employees want it. The multiple benefits of working from home add up to a very appealing model that even the best offices can’t match. If you want to attract and maintain valuable employees, your organization needs to accept that forcing a return to the office can be costly. Discover the perks of a remote workforce and find a hybrid model that works best for both parties. Otherwise, you may find your organization falling behind.

Before You Go
View Current Job Openings
Subscribe To Our Newsletter
Follow NexGoal on Twitter
“Like” NexGoal on Facebook
Connect with NexGoal on LinkedIn

Read More

Learn From The NFL Draft And Recruit Like The Pros

This is an exciting week in the world of sports as the 2022 NFL Draft begins. For those who don’t follow the sport, during the National Football League’s annual draft, the 32 teams recruit former college football players through an arranged system over the course of seven rounds.

The draft is the best way for teams to bring in new talent, and the process of talent evaluation is extensive. Each pick is a risk, as you’ll never have a complete picture of a prospect’s ceilings, and the fit with the right team can change everything.

In that way, business recruiting is similar. Recruiters must hire who they believe the best candidate is based on the information they have, and they can’t ignore their gut feelings. If your organization wants to recruit like the pros, you need to approach the process like the pros. Embrace these NFL Draft principles for your next hiring cycle.

Analyze your team’s needs

Scouting is a major part of the hiring process, but it starts with self-scouting. Know your team’s strengths and weaknesses. An NFL team may need a wide receiver, but they won’t just bring in anyone to fill the role. They need a good scheme and cultural fit. What can that prospect do for your team that others can’t? How can they fulfill the team’s unique needs?

Ask yourself what the ideal candidate would look like. Maybe you’re a tech recruiter and you need someone a little more specialized this time. Perhaps you’d like your next shift manager to have stronger people skills. The insight you can from self-analysis will put you in a better position before you even start researching candidates.

ATD’s Angel Green recommends shifting to a continuous performance management process to keep analyzing your team’s performance. The more frequently you self-scout, the more prepared you’ll be when a need arises.

“Is a position about to open because performance is lackluster in an area? Do you need to add a utility player? Add some strength? Build for the future depth?  By constantly having a pulse on how your players are performing, you can be strategic in your recruitment efforts.” –Angel Green

But don’t reach

The flip side of the above point is to avoid simply hiring the first person that checks your boxes. In the NFL, a team may “reach” for a position of need when there are better options on the board or they could get the same player much later. A team may need a quarterback and take a less polished option early while other teams are getting quality players ready to make the jump.

Gut feeling matters, but don’t ignore analytics. The best resumes are data-driven and provide tangible measurements of performance. Just as the NFL has more analytic data available than ever before, use all available data at your disposal before you make the hire.

Bet on traits

A college football prospect is almost never a finished product. Even the best can’t-miss prospects need time to adjust to the faster, stronger competition of the pros and to learn the more complicated playbooks. Instead, what makes a player desirable is the traits they possess. Teams will bet that possessing valuable traits is enough, and the player can learn the “teachable” skills down the road. NFL scouts swear by intangibles, traits like confidence, mental toughness, and coachability, as some of the most important traits.

“Some guys carry themselves like they’re hoping something good happens. Other guys carry themselves like they expect to make something good happen. And [with the latter], you really can feel it.” –Stephen White, former NFL defensive lineman

Your hiring search is best served by following the same philosophy. You may have a deep wishlist of traits and skills you’d like your next hire to have, but it’s rare you’ll find someone that possesses them all. Decide what skills are a priority for you. Many soft skills, including communication skills and adaptability, are highly-transferable and hard to teach. Meanwhile, proficiency in a specific software may be something easy to pick up as the employee gets acclimated.

Consider floor vs. ceiling

NFL teams must balance players that can come in and play right away versus players that can become future superstars. You may find a player that seems pro-ready, but they might not get much better than they were when you drafted them. Meanwhile, a player with desirable traits in need of polish can lead your team to glory with the right coaching.

Are you looking for someone who can come in and fill a role immediately, or do you want to nurture growth and find someone that can play a major role for your organization in the future? Every organization needs both, and there’s no shame in being a role player or depth piece. But it’s important for scouts and hiring managers alike to look at a candidate’s floor and ceiling.

Sell your team

In the NFL, players don’t get to choose their employer, but neither party is served by a bad fit. A player telling a team they won’t want to play for them isn’t unheard of. Job seekers, meanwhile, DO get to make their choice. Modern Hire reminds us that interviews are a two-way street. You need to sell your organization and why you’re the best fit for this prospect.

Have a backup plan

You never know how the board will fall in the NFL Draft. You may desire a player, but your rival gets the chance to draft them before you do. In the business world, your ideal candidate may take a more lucrative offer or seek a benefit you just can’t meet. You can’t put all your eggs in one basket. Good NFL teams will find multiple players to fit their needs, and you need to as well.

Remember that we said to avoid reaching. Don’t stop interviewing after you find one candidate you really like. Continue to do your research and gather data. In that way., you’ll be prepared for anything.

Wrap up

There may be no “business world draft”, but recruiters can learn a lot from the big leagues. NFL teams must constantly evaluate their needs and choose which traits to prioritize, and a savvy organization will do the same. Embrace the above strategies and recruit like the pros!

Before You Go
View Current Job Openings
Subscribe To Our Newsletter
Follow NexGoal on Twitter
“Like” NexGoal on Facebook
Connect with NexGoal on LinkedIn

Read More

How To Create A Culture Of Value At Work

Maya Angelou once said, “You can only become truly accomplished at something you love. Don’t make money your goal. Instead, pursue the things you love doing, and then do them so well that people can’t take their eyes off you.”

It can be hard to take this sentiment as more than a mere platitude in a world where cash is king, but for employees, it rings true. Happiness in the workplace leads to productive workers, and it turns out, salary isn’t the key to workplace happiness.

Via INC.com, Dapulse, a workplace collaboration tool, polled 10,000 users and asked a simple but profound question:

“What makes you happy at work?”

A strong company culture and useful perks towered over the idea of salary, but, in the end, one simple factor seemed to make workers the happiest—feeling valued.

Leah Walters of Dapulse noted, “But at the end of the day what we are learning time and time again from our users, and also as a company ourselves is, it is how you personally feel your work is being valued that makes you happier.”

A sense of being valued and belonging at work is what employees crave, and with the Great Resignation in full swing, a significant amount of employees are choosing happiness over salary. Workplaces need to examine their culture and see if they fit the bill. TalentCulture’s Andrew Nelson offered six ways to make employees feel valued. We look at our favorites.

Create innovative compensation packages

We just established that salary isn’t the key to workplace happiness, but a good compensation package is about more than money. Nelson writes that the traditional nine-to-five in the office is quickly fading, and employers need to offer new perks to compensate and keep their employees engaged.

Perkbox found that 66% of U.K. workers desired a more personalized benefits package, going beyond insurance and retirement deals (though those were still important!). What does a personalized benefits package look like?

Nelson suggested flexible schedules and leave policies, paid childcare, perks that improve employee well-being (gym memberships, counseling, etc.), and entertainment subscriptions. Indeed offers even more ideas, including performance pay and incentives (a great way to let an employee know their contributions are valued), transportation reimbursement, and volunteer days.

These perks are more in line with the reality of life in the 2020s and show a workplace committed to its employees and keeping with the times.

Stay modern

Stop me if you’ve heard this before: remote work is here to stay. We aren’t out of the woods with COVID-19 yet, and, regardless, remote work is a part of life now. A savvy workplace needs to embrace technology and keep the workplace modernized to keep employees feeling valued.

We’ve previously covered how to onboard remote teams and how to keep them engaged from home. Nelson reiterates the importance of adding company- or department-wide calls into the schedule to create a shared space to share ideas and praise. Social media can be a boon, especially for millennials. A workplace Teams space, Slack channel, or Discord server can be a place to exchange ideas or even just replace the water cooler as a platform for conversation.

For employees still working out of the office, modernizing the workplace is still a key. Forbes found that a massive number of employees seek a healthier workplace.

“An overwhelming majority (87%) of workers would like their current employer to offer healthier workspace benefits, with options ranging from wellness rooms, company fitness benefits, sit-stands, healthy lunch options and ergonomic seating.” -Forbes

Few people want to work in the stereotypical fluorescent lighting-filled cubicle jungle, and if you’ve ever worked in one, you know it’s hard to feel valued in that environment. Creating a welcoming environment for employees in and out of the office shows a commitment to investing in them, leading to a greater sense of value.

Make growth a priority

Many of Nelson’s suggestions (challenge employees, provide critical feedback) call back to a central theme: providing a foundation for growth. In the above section, we mentioned investing in employees, and this is another way to do that. If the modernized workplace is the soil, the interpersonal connections are the sunshine and water to help an employee blossom.

Giving an employee a challenging assignment shows that you believe in their capabilities while rotating employees through different assignments gives them a chance to grow, writes Nelson. Constructive feedback leads to growth and more success down the road, and actively taking time to mentor an employee shows how valued they are. Take an interest in their work and provide ways to invest in your employees.

Of course, don’t skimp out on the praise either. Indeed believes celebrating accomplishments is a great way to remind workers of their tangible accomplishments. Celebrate small and large numerical accomplishments, including customer satisfaction ratings, sales growth, new services, products, and clients, and onboarding new members. These reminders are a great way to foster a sense of value and growth.

Wrap up

They say money can’t buy happiness, and data supports the idea money isn’t the source of workplace happiness. Creating a mighty workplace culture of growth and value is the key to happy employees, and any organization wanting top-tier employees needs to view their value and happiness as a wise investment.

Before You Go
View Current Job Openings
Subscribe To Our Newsletter
Follow NexGoal on Twitter
“Like” NexGoal on Facebook
Connect with NexGoal on LinkedIn

Read More

Three Tenets For Successful Post-Pandemic Onboarding

A strong onboarding process is crucial to getting your new hires up to speed and acclimated with the company, but the process is much more than that. A good onboarding sets your new employees up for success by showing them the resources available to them and the support network they will have, and it gives them valuable insight into your company culture.

Experts like management consulting firm Sia Partners point to a well-done onboarding process as a significant factor in a new employee’s success.

“Onboarding is normally seen as a “check the box” activity, but it’s the most important thing a company can do, especially when you’re onboarding in today’s remote environment.” -Sia Partners

Of course, onboarding becomes a more difficult hurdle to overcome in this post-pandemic world. The pandemic changed the hiring world in two principal ways: a shift towards emerging technology and a surplus of workers looking for employment in an uncertain world.

Per the Society for Human Resource Management (as reported at USA Today), unemployment jumped from 3.5% to 14.8% in the first three months of the pandemic. With the concept of ‘normalcy’ changing on a daily basis, organizations had to adapt and embrace new technology. Even workers that didn’t lose their jobs were looking for new work at ever-increasing rates.

As the country begins to heal, it’s clear that remote and hybrid work models are here to stay. This prevents a new obstacle for employers, who may only see their new employees on a screen. While this makes onboarding difficult, a well-prepared organization can still set its new hires up for success and welcome them into the company culture. We provide three major tenets to be aware of in this new age of onboarding, with help from the experts.

Embrace technology

It may seem obvious, but technology is the heart of remote work and the reason all of this is possible. How many people were overly familiar with Zoom prior to the pandemic? Now, it’s become a part of day-to-day life so familiar to use that even our children are savvy users. That means it’s crucial to stay up to date on current and emerging technological trends as they arise.

The Business Journal’s Niki Jorgensen suggests that everyone in the organization use the same platforms and be familiar with them. “For remote onboarding meetings and introductions, managers should design the process to use the same video conferencing platform used by the entire organization. Instant messaging platforms can help new hires build relationships with colleagues by encouraging the casual interactions typically reserved for the office. If employees are to use these tools in their daily duties, managers should ensure recruits have a solid understanding of how and when to use them.”

With everyone on the same page, and not just the hiring managers, it fosters a sense of community and continuity within your organization. This way, a new hire can ask anyone in their department for assistance.

The Alternative Board believes the missing ‘water cooler’ element can be recreated on Zoom by having a virtual “welcome party” for new employees. This allows them to see their new coworkers as people and provides opportunities to make workplace friends.

Prioritize culture

Using technology like this to create a human touch is one way to get your new hire to see your culture at work. If your employee is just completing their work behind a screen with no investment or correction to your organization, you’re doing both parties a disservice.

The University of Pittsburgh offers some suggestions. By providing a company handbook (and maybe some fun facts), your employees will get a chance to really know who you are. Beyond that, taking extra time to go over job responsibilities and expectations in a one-on-one setting provide a sense of clarity. By being specific with expectations and taking extra time to answer questions and be available, the new hire will feel valued.

Jorgensen adds that a company can provide activities that highlight cultural pillars and promote the corporate community.

“If collaboration is a pillar of the workplace, management should schedule time for hires to meet with new colleagues, either one-on-one or in a group setting.” – Niki Jorgensen

Ultimately, community, clarity, and plenty of time are the keys to emphasizing your culture.

Communication is key

The common theme in both of the above tenets is apparent. At its core, communication is the key to a good onboarding process, and without daily in-person interactions, it becomes even more essential. As employers, you should make sure extra time is allotted to check in with your new hires. The Alternative Board states that learning by osmosis and walking around the office aren’t viable learning options in a digital setting, so employers need to have regular meetings and open a back-and-forth dialogue.

Elearning Industry’s Eleni Zoe Papaioannou offers six challenges of onboarding remote employees, and most of them, including challenges such as feelings of isolation, personalizing the experience, and avoiding miscommunication, can be solved with constant and clear communication.

Talent Culture’s Jo Meunier believes an emphasis on soft skills is vital to interacting with younger workers, and skills like creativity, complex problem solving, and critical thinking can be fostered by a stable culture with good communication. Not only is excellent communication necessary for onboarding but for the employee growth afterward as well.

Wrap up

Onboarding in the digital age is an evolving and complex concept, and academic studies on the topic are increasingly popular. What’s clear is that the workplace changes brought about by the pandemic are here to stay. Employers need to adapt to this new world so that they can recruit and maintain the top-tier talents they deserve.

The Society for Human Resource Management offers a helpful how-to guide on setting up a virtual onboarding process linked here.

Before You Go
View Current Job Openings
Subscribe To Our Newsletter
Follow NexGoal on Twitter
“Like” NexGoal on Facebook
Connect with NexGoal on LinkedIn

Read More

5 Signs You’ve Found The Right Candidate For The Job

Whether you are looking to fill a role internally or for a client, the ability to know the makings of a great candidate goes beyond a strong work history. Finding success in recruiting requires thorough investigation and great instincts. In addition to aligning company and candidate values, personality and culture fit play a significant role in finding a perfect match and ensuring employee retention. Often portrayed through the attributes of the former athlete, here are five clear-cut signs you’ve come across the right candidate for the job:

Well-Prepared & Naturally Inquisitive

A strong introduction is critical as it shows the candidate’s enthusiasm for the role, passion for the industry, and high interest in the organization. A great candidate will have thoroughly researched the organization and position before conversation. When they’ve taken the time to truly understand a company, it shows their motivation is pure.

Is the candidate posing unique, in-depth questions or generalized questions concerning their own selfish ambitions? The more qualified professionals will have the ability to demonstrate their skills and experience through the thought-provoking questions surrounding long-term goals, business strategy, and issue resolution.

While a high energy level should be conveyed in their cover letter, the candidate must remain consistent in phone conversations and interviews. There is a reasonable cause to be excited when a candidate appears confident and has checked off the early boxes. However, a senior-level background and leadership potential is not the end-all-be-all to the makings of a prime candidate. To become a leader backed by followers, employees must first master the art of listening and understand what it means to be a good follower.

“Nothing we do is more important than hiring and developing people. At the end of the day, you bet on people, not on strategies.” – Lawrence Bossidy, Former COO of GE.

Visible Knowledge & Proven Results

Insightful and well-informed candidates are hard to come by, but finding such professionals is an excellent prerequisite to the makings of an all-star employee. With a track record of success, you will find the candidate’s forward-thinking will shine through, and they will be able to bring ideas to the table quickly. If they find ways to contribute to the company during an interview, they set a strong precedent for what a future relationship holds. 

Beyond any bullet points from a resume, a great candidate will be able to provide specific examples or statistics showing they are a goal-setter and goal-achiever. Tying into the job description and organization’s values, the candidate will have data or documented progress to showcase their potential and relevance to the position at hand.

While you want your phone conversations and interviews to run smoothly, you can expect to receive some ‘pushback’ and hard questions when speaking with a quality candidate. If you are the only one driving conversation, it’s easy to assume the candidate has not given the position a lot of thought or is naturally reluctant in discussion.

Clear Communication & A Winning Personality

In coordinating various interviews, screenings, and monitoring job postings, hiring managers and recruiters are not keen to wasting time on incompetent job-seekers. When candidates respond quickly and professionally regarding a job opening, they provide a strong first impression to employers aiming to promptly work through the interview process. From job application to a final interview, receiving active and polite communication from a candidate reveals a strong level of interest and forecasts a responsive and alert employee.

When you can see energy in their body language and hear the passion in their voice, you know you’ve found a candidate worth pursuing. If you do not see positivity radiate off a candidate in conversation, it could be a red flag for what the future would hold. Aside from appearing disinterested in the role, employers should be wary of a lackluster personality, especially when rapidly approaching deadlines and internal/external business relationships are on the table. An optimistic employee is more likely to reenergize your team and take on new challenges.

You Weren’t Scared Away By Any ‘Red Flags’

In trusting your instincts, there is tremendous weight in evaluating a results-packed resume and a ‘culture fit,’ but don’t fall victim to placing all your eggs in one of these baskets. Every applicant will have their share of flaws, but only the best will acknowledge them in testimony. Finding the ‘right’ candidate does not always mean they will be the ‘perfect’ candidate. A suitable candidate will impress their interviewer with the openness and willingness to call out their weaknesses and share how they’ve corrected their mistakes. Being self-aware reveals the making of an honest and emotionally intelligent employee.

“I [trust] people who are so confident in their skills that they are openly and instantly humble about things they are not good at.” -Paul English, CEO at Lola.com

Their References Came Through

Aside from providing tangible evidence to their job performance, the best candidates will be able to have their skills and character endorsed through written and verbal testimonies. There is a strong level of comfortability that ensues with an applicant that is confident in the words their previous employers and colleagues have to say. In addition, evaluating an applicant’s social media platforms and what they choose to put out into the world will speak volumes to their character, morals, and professionalism.

Before You Go
View Current Job Openings
Subscribe To Our Newsletter
Follow NexGoal on Twitter
“Like” NexGoal on Facebook
Connect with NexGoal on LinkedIn

Read More