A.G.I.L.E. Leadership: Success in a Post-Pandemic World
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Empathy

  • Jake Pshock
  • Career Advice, Career Growth, For Employers, Leadership
  • April 23, 2021

A.G.I.L.E. Leadership: Success in a Post-Pandemic World

To succeed in a post-pandemic world, today’s professionals must be A.G.I.L.E. in their leadership. Beyond Limits Initiative Founder & Forbes Council Member, Juliet Ehimuan, describes this ‘responsive and adaptable’ leadership style as imperative for genuine camaraderie and cross-functionality to be entrenched in your organization. Join us as we review Juliet’s timely advice and provide some input of our own:

Approachable

Presenting yourself as easily and comfortably approachable in a work setting promotes inclusion and diversity and puts people at ease in their communication. Becoming approachable is not achieved simply by extending an open-door policy or by being friendly in the office. To be an approachable leader, you must first master the art of listening and meet them at their level. Let your colleagues know you are invested in what they have to say by asking lots of questions and not attempting to multitask in the process. Understand that whenever they vent to you, it does not mean they are awaiting a solution. Many leaders choose to remain closed off in their approach, but choosing to be accessible and attentive is fundamental in great leadership.

Grounded

With the chaos that the COVID-19 pandemic has brought, people are looking to their leaders and management team to provide stability now more than ever. The demand of a true leader encompasses holding your ground through trying times (not just when it is easy). Has your recent decision-making been in alignment with your organizational goals and purpose? Staying balanced and realistic is critical to portraying both authentic and confident leadership. Through difficult times and high-stress situations, you can illustrate sound guidance by choosing to be proactive rather than reactive. 

While worry and tension are often imminent, holding tight to your vision and staying flexible to get there is imperative to maintaining strong leadership through uncertainty. Choosing to ‘trust your gut’ is often the intuitive route taken by today’s great leaders, but sometimes that intuition involves taking advice from a co-worker! Not every decision will be the right one, but staying accountable as a leader can quickly diffuse any consequences and setbacks that arise. 

Innovative

Successful leaders recognize the importance of “brave new thinking,” says Ehimuan, by “challenging existing norms and assumptions, finding more cost-effective ways of doing business and exploring alternative supply chain management models or new customer channels.” In short, seek new perspectives from your team and new ways to use your employee’s unique skill sets.

When you become a more collaborative unit, you are making a path for your team’s creativity to bolster innovations. While mistakes are still likely to occur, the miscalculations and risks you take will be more fruitful in your development. Exploring this insight will provide new inventive solutions to your company and enhance the individual’s personal growth. Without an innovative mindset and contributions from your team, your competitors will certainly pass you by. 

“Successful people do not think outside the box. Successful people just make a bigger box.” -CC Sales Pro.

Leverager

COVID-19 brought a new, emphasized meaning to the phrase “Do more with less.” Large corporations, small businesses, stores, and restaurants across the country all took on the challenges of downsizing and limiting their budget. Additionally, they needed to adjust to new safety protocols and travel restrictions. As a result, this spotlighted the innovative thinkers and the new ways to leverage technology resources to upkeep their brand. 

Leveraging your resources and relevant data requires thorough research and levelheadedness. With the support of your team, you must stay open to strategic consultation and quick to act. Being a ‘leverager’ is not to say ‘take advantage of your relationships with people,’ but to tap into the resourceful, authentic relationships of people you believe in. When you have laid the groundwork and have genuine connections within your industry, the relationships will leverage themselves. 

Furthermore, you should never attempt to leverage skills or assets you do not have, as the misrepresentation can dramatically impact your reputation. Instead, build awareness of your team’s skill-sets and the confidence they have in their respective crafts.  

Empathetic

The employees remain the backbone of any organization. Showing that you value their happiness will have a tremendous impact on your company’s overall productivity. Exhibiting empathy and compassion to your team will let them know they can trust you with the bad news as much as the good news. Creating this bond goes a long way in developing healthy relationships and unity. Over time, they will be more inclined to share new information with you because of your ethical approach. 

Remember that you are not the only one experiencing new challenges. Provide an outlet for their problems, and you will prevent employee burnout and limit stress takeover. In your nurturing maturation, you will develop an incorruptible loyalty that is supplemented with respect. To continue this growth, seek honest and open feedback from your colleagues and accept it with gratitude rather than disdain. 

Wrap Up

Staying A.G.I.L.E. in leadership is not exceedingly difficult to achieve but takes quite a bit of effort and intentionality. When you are approachable, you enable yourself to receive valuable criticism and developing trust. In addition to being an active listener, being an active learner keeps you open to new perspectives and shifts your work culture into a collaborative, unified group. Keeping yourself focused on these five leadership behaviors will produce a high-performing team despite any additional ‘curveballs’ that will be thrown your way.

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  • Jake Pshock
  • Career Advice, Culture, Employee Performance, Retention
  • April 9, 2021

Establishing Good Relationships in the Workplace

Employee engagement plays an influential role in a company’s culture and overall job performance. Gallup Analytics reveals that having close friends in the workplace transform the mentality and makes employees seven times more likely to be engaged in their job. For example, if you see your best friend start exercising three times a week, you are five times more likely to begin exercising as well.

Initially shared by our friends at Mind Tools, join us as we break down the importance of establishing meaningful relationships, what the connections should entail, and how to get started!

The Importance of Good Relationships

When your co-workers are also your friends, you remove the chance of toxicity running rampant in the office. Avoiding this all-too-common complication eliminates the potential of career burnout, high turnover, and obstructed creativity amongst employees. As a result, you cultivate a culture built upon creativity, teamwork, and opportunity through a preexisting measure of respect. Within this connectivity, companies will see an increase in their employee retention rate and notice a significant development in the quality of candidates they attract. 

Building quality relationships at work can take some time, but a strong bond between co-workers plays a tremendous impact on a company’s success and employees’ mental health. Emphasizing healthy work relationships leads to increased job satisfaction and moves you closer to reaching your full potential. With legitimate friendships in the office, you are more comfortable bouncing ideas off each other, challenging each other, and receiving the support necessary to take risks. The more in tune you are in your office relationships, the more your personal relationships will grow. Be wary as not to let the casualness of your friendships overrule the professionalism required during work hours. 

The Structure of Good Relationships

The foundation for healthy workplace relationships is made of several key elements:

Open Communication: Be honest and upfront when discussing job performance, future goals, the progress on those goals, and give praise for a job well done. The more intentional you are in communication, the more effective you will be in the workplace. 

Trust: The basis for any strong relationship is built on trust. When you have faith in your co-workers to keep their promises and put forth the effort, you can know time and energy are not being wasted. Shared trust builds a strong bond between employees and enables a platform for open communication.

Respect: Mutual respect between employees results in your team members feeling valued for their input and opinions and make solutions more attainable through collective wisdom and creativity. 

Mindfulness: Stay cognizant of the impact your words and actions can have on others. Take full responsibility when you mess up; don’t allow your negative emotions to shake up your work environment. 

Inclusion: Stepping outside your comfort zone or taking a new approach to a challenge can prove valuable in your decision-making. Pursue dynamic and diverse perspectives that may be outside your traditional lines of thinking. Hearing these varying opinions can provide great insight to arrive at a solution you were previously closed off to.

How To Build Good Relationships

Patience plays a huge role in cultivating healthy workplace relationships, but there are steps you can take to help expedite the process:

Develop Your People Skills: Having good people skills is essential to get your relationships off to a great start. It is your chance to earn trust through active listening, empathy, and conflict resolution. 

Grow Your Emotional Intelligence: Your EI is your ability to understand and manage your emotions and the emotions of those around you. Improving your EI can go a long way in establishing a strong bond between co-workers.

Be Intentional in Your Relationships: Make an emphasis to interact with your peers by inviting them to lunch/coffee, making yourself available in a time of need, or simply by engaging with them on social media. 

Show Appreciation: Give recognition where recognition is due. Everyone wants to feel valued and praised for their hard work. Being that source of affirmation for others is a great way to quickly develop a bond and earn favor in the eyes of your co-workers. 

Exude Positivity: Through your provided affirmations, expressed gratitude, and ‘glass half full’ outlook on life, you can set the standard for what you what your culture to become. Sharing a consistently positive outlook is contagious in the workplace and will likely draw others to you in the process. 

Avoid Gossip: Talking behind someone’s back is the quickest way to allow toxicity in the office and ruin any progress you’ve made. Rather than avoiding conflict, address the problem directly as not to intensify the issue.

Navigating Through Difficult Relationships

When you encounter a co-worker or manager that you can’t quite mesh with, it can be challenging to maintain consistent energy and passion levels in your job performance. Rather than getting bogged down and overstressed, pursue the individual timidly in hopes of understanding the reasoning behind your differences. From there, take a step back to evaluate and ensure that you are not the root of the problem. If you can make amends to an old conflict, do it now before the cycle of harmful attitudes and behaviors continue.

Focus on what you have in common and show empathy to the aspects of their life where you cannot relate. If you a positive history of working together on a project, reflect on that to re-establish a bond. Not every work relationship will be seamlessly productive and friendly, but extending a little effort can keep them fruitful in and harmony with the culture you’ve built.

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