Surprising Reasons Why You’re Not Getting Interviews
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Negotiation

  • Matt Hendershott
  • Career Change, Interviews, Negotiation, Resumes
  • February 8, 2023

Surprising Reasons Why You’re Not Getting Interviews

There’s a larger need for highly-qualified applicants than ever before thanks to the Great Resignation, new and emerging technology, and the rise in remote work. So with all of these open positions available, why aren’t you getting interviews?

Whether it’s due to a mistake on your part, a need to reframe how you present yourself, or aspects outside of your control, there are dozens of reasons why you might not be contacted for the role you seek. We’ll take a gander at some of the most frequent causes and offer suggestions on how to pivot where we can!

Making basic mistakes

Even the most thorough person is capable of making basic mistakes. This is especially true if you’ve been at the grind for so long that your eyes start to gloss over things.

Typos and grammatical mistakes on your resume or cover letter are obvious culprits, but they aren’t the only innocuous mistakes you could be making.

FlexJobs’ Jennifer Parris says to make sure you’re submitting your application correctly. A company may want your resume emailed or they may want you to apply through their website, for example. Make sure you’re following the directions you’re given to the letter.

Focusing on the wrong things

Your resume might be error-free, but it is presenting you in the best light?

A common mistake many job seekers make is only listing their basic responsibilities rather than highlighting the things they’ve accomplished. Your resume isn’t a permanent record—it’s a marketing tool.

“Using numbers to quantify your achievements is an excellent way to impress a potential employer.” –Alison Doyle

Forbes’ Adunola Adeshola says to focus your resume on the right results. Keep your resume bullets focused on the role you’re aiming for and paint a picture of what you’ll bring to the table as you try to set yourself apart from the competition.

Your qualifications

Even the best resumes might fall short if an employer doesn’t feel you have the right experience. It’s good to be ambitious and apply for jobs that may seem out of reach—job descriptions are mostly a wish list. But you can’t be surprised if a company chooses someone they believe to be more qualified.

The flip side may also be true—you may be overqualified for the role at hand, leaving a hiring manager questioning why you’re applying for the position. Be sure to read the job description carefully and truly understand what the company is looking for. If it’s a job you want, and a job you think you’re truly up to the task, make sure to use the right keywords to highlight your experience and properly convey your story in your cover letter.

Quantity over quality

It might make sense to cast a wide net in your search, but if you’re throwing out low-quality bait everywhere, you won’t get bites.

“A tailored resume does a better job of showing the recruiter exactly how you are qualified for the job. Doing this extra work shows you’re careful enough to do your due diligence.” –Hannah Morgan

Job seekers will often rely on online job boards for most of their search. While helpful, these tools should only be about 20% of your effort, writes Biron Clark. It’s hard to stand out when you’re sending a mass-market document everywhere. Instead, focus your efforts on tailoring your resume to the jobs you really want and focus other energy on networking and directly applying with appealing companies.

Your online presence

Let’s say your resume is a good fit for an organization and gets the attention of a hiring manager. When they do further research, what will they see? If your social media presence is unsavory, you might get rejected no matter how qualified you are.

It’s easier than ever before for a company to research you online. Hannah Morgan reminds us that as an employee of a company, you’ll be part of its brand. If the hiring manager finds anything unprofessional or offensive on your personal sites, you could miss out on the job. Be sure to curate your online persona before applying!

Outside factors

If you’ve followed all of the above advice, you’ll still find you aren’t getting an interview for every job you apply to. The truth is that no matter how qualified you may be, there are always outside factors preventing you from getting interviewed that have nothing to do with you.

Indeed lists a company’s needs changing as their number one reason you might not hear back. A role might no longer be needed, be expanded upon, or be filled internally. Someone may have referred someone in their network. You might have applied when the search was winding down. Or they simply may have been wowed by another candidate. In these cases, all you can do is move on and focus elsewhere.

Wrap up

With so many openings out there, it may seem surprising you aren’t getting the interviews you want. But there’s a ton of competition out there, and you need to do your best to stand out. Take a little extra time to rethink your approach, tweak your online profiles, and remind yourself that a lack of interviews may not be a reflection on yourself.

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  • Matt Hendershott
  • Leadership, Negotiation
  • October 12, 2022

Offering Constructive And Respectful Feedback At Work

We all want to grow as people, and our professional lives are no exception. We desire success and to feel valued, but we can’t do it alone. Feedback from others helps us improve and see things from a different perspective. Yet it isn’t always easy delivering or receiving feedback. Our egos ofttimes get in the way and make it difficult to accept criticism, and it’s hard to strike a delicate balance of offering helpful feedback that doesn’t go too far.

Delivering effective and assistive feedback is something every leader needs to master. But even if you aren’t in a leadership role, if you work with other people, you’ll eventually have to offer feedback. Make sure the feedback you offer is both helpful and respectful by following these tenets.

“We all need people who will give us feedback. That’s how we improve.” -Bill Gates

Choose the right time

Feedback is often in reaction to some sort of mistake, and sometimes, those mistakes are big ones. But don’t react in the heat of the moment, and remember that hindsight is 20/20.

Monica Torres writes about the balance between reacting too soon, while emotions are raw and too late, where the colleague might not learn the lesson or both parties will remain stressed. It’s important to take time to find perspective, give the other person an opportunity to correct their mistake in their own ways, and find the right way to address the person.

Be emphatic and consider what the other person is going through. They may not be in the headspace to take your feedback to heart if it’s too soon. If possible, provide the necessary feedback in private. A good way for your thoughts to fall on unlistening ears is to make someone feel called out in front of the team.

“Put things into perspective so that you can have the discussion in a better mood.” –Andres Lares

Focus on the issues and offer solutions

Even when you choose the right time and place, it can still be difficult communicating your feedback. People are often afraid of criticism, and it’s incredibly easy to phrase something in a way that makes the other person defensive.

CNBC Make It’s Aditi Shrikant suggests avoiding any phrasing that implies blame. The words you pick should include encouragement, so avoid phrases like “You should have..” or “If I were you…”

Make sure to focus on the specific issues both for clarity and to prevent someone from getting defensive. They’ll know the exact issue you’d like to discuss, and by focusing on the issue instead of them as a person, they’ll be much more receptive.

“If you are the feedback recipient and someone is pointing out an error or mistake but you’re not really clear on what went wrong or what the result was, that’s not really useful.” -Gianna Driver

Finally, make sure to offer solutions as part of your feedback and offer to be a part of that solution. Tangible actions reinforce the idea that an issue is a problem, not a person. And Monica Torres notes that your kindness helps your team member recover after a mistake and prevents them from lashing back.

Create a culture of feedback

Feedback should offer tangible ways to improve and suggestions on what can be done differently. But that feedback will have more impact if it comes from a culture of feedback. A culture where feedback is consistently received—and given—will allow your team to take that feedback to heart with more frequency.

Forbes’ Claire Schmidt suggests that this culture starts from the top. Create channels of feedback, including regular performance reviews, project reviews, anonymous platforms for communication, and surveys. This proves your organization welcomes communication and provides multiple avenues for feedback to be given or received.

Be able to receive feedback

Because a culture of feedback starts from the top, you need to be open to receiving feedback of your own. Someone is much more likely to accept the opinion of someone that listens to them as well.

If you’re in a leadership role, respectfully listening to feedback makes you much more approachable and paints you as an empowering leader, according to SuperBeings’ Dhanashree Jadhav. But even if you aren’t in a leadership role, the same philosophy applies. A team member is going to be more accommodating and collaborative if you’ve shown a pattern of thoughtfulness in the past, and they’ll know your feedback is from a place of respect.

It’s easy to view feedback as an attack or criticism, but by helping create the right culture, you’ll know it comes from a good place.

Wrap up

By choosing your moments, focusing on actions, and offering solutions, you’ll offer effective feedback that won’t come across as an attack. By building a culture of feedback and being open to feedback of your own, you’ll create an atmosphere of camaraderie where team members aren’t afraid of growth opportunities. We all want to improve. Sometimes, it just takes a friendly peer to figure out how.

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  • Matt Hendershott
  • Career Advice, Confidence, Mental Health, Negotiation
  • July 27, 2022

5 Principles For Saying “No” At Work

It’s always the best practice to be a team player at work. But sometimes you simply have too much on your plate, or other tasks are higher priority. Sometimes, you need to just say “no.”

But saying “no” isn’t always easy. You may be concerned about letting your team down or being viewed as uncooperative. You may simply be a people pleaser and struggle to let others down in any manner.

But there are a plethora of reasons why saying “no” is okay. Forbes Coaches Council mentions a task impeding your other work, having too many existing tasks on your plate, not wanting to do another worker’s work, and feeling threatened as just a few of the many reasons you may need to decline.

Accepting too much work can lead to burnout and negative mental health effects. It’s okay to say “no!” But if you struggle saying the word “no” and need a little extra guidance, follow these five principles to stay firm and guilt-free.

Communicate clearly

If you simply can’t handle a task, you need to communicate that as clearly and quickly as possible. Don’t let the fear of a backlash prevent you from expressing yourself as soon as possible. Waiting until the last minute is almost never the best interpersonal strategy.

Don’t be vague when you decline, otherwise, the person may not be sure you declined at all. Clearly state your “no,” and be direct and polite. Career coach Melody Wilding adds that apologizing and telling the truth will go a long way towards keeping things professional and your refusal being accepted.

Explain yourself

When you decline, don’t simply say “no” and leave it at that. It’s good manners to say why you aren’t able to help with this task. Explaining yourself softens the blow of the rejection and helps the person understand your motives, Indeed explains.

You don’t need to give a drawn-out explanation, but a few clarifying sentences can make all the difference. Remember, there are plenty of good reasons to decline to accept a new task, and they don’t need to be overly complicated.

“Saying something like, “I’m so sorry. I stretched myself too thin, and I won’t be able to make it,” is sufficient.” –Melody Wilding

Come up with an alternative

Even if you plan on saying “no” to a request, there are still ways you can be a team player and offer assistance in the matter. Flexibility is the key, says Ashira Prossack.

By explaining the reason you aren’t able to help right now, you may find ways to help when those reasons are no longer a factor. If you currently have too much on your plate at the moment, that may change by the end of the week, and you might be able to offer assistance then.

Alternatively, you might offer to help with a smaller part of the project that you can currently handle. Or you might know of someone better suited to the task or an available resource that can help. Flexibility and offering to help in some small ways show you aren’t being completely dismissive and want the project to succeed.

“If you can’t do something on a specific day or time, see if there’s another timeframe that works for both you and the other person.” –Ashira Prossack, communication trainer

Choose your battles

You can’t simply decline every task that comes your way. Work will involve tasks we don’t want to do, and you don’t want to be someone who declines everything. Being respectful and choosing the right moments to say “no” will lead to your dismissal being respected.

CNN Business found that viewing tasks as “promotable” or “non-promotable” can help you view which tasks are worth making the extra time for. If a task can lead to career advancement or increasing your skills, it might be worth making extra time and saying “yes”.

“Think more strategically on what is the non-promotable work that really makes sense for you to spend your time… find out where yours makes the most sense.” –CNN Business

Ultimately, you may have to compromise. It’s not always possible to completely say no, but if you’ve been direct and respectful, you may find a solution or timeframe that better meets your needs.

But don’t be a pushover

But a compromise isn’t a full “yes.” You might be flexible and offer help another time, but you’ve still said “no” to their current needs, and you can feel confident in that. Indeed says if you immediately cave and completely give in, your coworkers will know they can get you to reverse your stance in future conflicts.

Ask A Boss’ Alison Green reminds us that it’s important to know how to set boundaries. It’s good to be helpful and flexible, but if you feel your time is being taken advantage of, you need to stand your ground—especially in cases when it feels like you’re being asked to do someone else’s work. Accept this and recognize when to comprise and when to stay firm.

Wrap up

It isn’t always easy to say “no,” and none of us want to seem unhelpful. But there are plenty of good reasons to say “no” to accepting more work. Make sure that you respond clearly and explain yourself, and try to be flexible when you can. You won’t always be able to say “no,” but if you choose your battles carefully, no one will be able to blame you for being firm when it counts.

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  • Matt Hendershott
  • Career Growth, Confidence, Culture, Employee Performance, Job Search Tips, Leadership, Mental Health, Negotiation
  • November 17, 2021

How To Successfully Navigate Workplace Conflict

You’ll spend a significant amount of time at work seeing the same people every day. Ideally, you enjoy spending time with your workplace acquaintances, and you can work together well. But even the strongest relationships have frayed ends, and you (usually!) don’t get to choose the people you work with. Eventually, there will be conflict.

A hectic project may bring out the choler, or your teammate may have a contradictory work style to yours. Maybe you and your boss don’t see eye-to-eye on your salary negotiation, or maybe someone simply keeps eating your lunch. No matter what form it may appear in, workplace conflict is unavoidable.

However, conflict is not always something negative. Conflict can be a catalyst for growth. According to organizational communication scholars Stanley Deetz and Sheryl Stevenson:

“(a) conflict is natural; (b) conflict is good and necessary; and (c) most conflicts are based on real differences” -Deetz and Stevenson (1986)

With help from leadership and workplace experts across the globe, we’ll examine the nature of conflict, recognize that conflict doesn’t have to be hostile, and learn how to effectively navigate the murky waters of workplace conflict.

Conflict itself isn’t a bad thing

As the aforementioned communication scholars have noted, conflict is both natural and necessary. It’s impossible to imagine a group of people in any setting that won’t eventually have a difference of opinion and clash.

“As with any place full of interpersonal relationships, a workplace can be rife with a wide range of conflicts. There are the work-specific problems related to promotions, salary disparity, lack of recognition for achievement, or shared responsibility among a team. There are also more general issues with personal space and privacy; and then there are plain old personality conflicts.” –Rita Friedman, Career Coach

The first instinct many have is to avoid the conflict and hope it passes so as not to create a hostile environment. Yet this denies an opportunity for growth and understanding. By leaving the cause of a conflict in the dark, a solution can never come to light. Imagine a colleague always talks over you in meetings, leaving your ideas on the sidelines. By staying silent, you may never get your chance to have your voice heard.

Libby Calaby believes without a strong leader willing to step in as an unbiased adjudicator, a team will eventually tear itself apart. A third party can help, but an understanding that conflict is necessary and that it doesn’t need to be antagonistic can empower you to take charge.

Conflict doesn’t have to be hostile

The biggest myth of conflict is that conflict is always a hostile act. You don’t need to call your coworker out in front of everyone and put them on the spot or come up with some elaborate revenge plot.

Think of conflict simply as a disagreement. A conflict may sound severe but we have disagreements all the time, right? If I want to go out for tacos but you’d rather get a pizza, that’s not such a big deal, is it? We may have a little debate about the merits of each, and ultimately both of us won’t get our way, but that’s not something cataclysmic.

Putting conflict into this perspective makes it easier to handle conversations a bit more easily. Nexxt’s Alexander Richardson offers the example of negotiations with your boss. You may want something from your boss, a raise, or a day off, and assume your boss is against you. You may believe yourself to be in conflict with your boss, and you may be right, but that doesn’t mean you’re at odds. Think of the opportunity as negotiation and you’ll get the best results.

Job Negotiation Tip: Know that negotiation is different from conflict. It's more about compromising.

More tips: https://t.co/F84z2HOiGf#JobSearch #JobOffer #Negotiation #NegotiationTips #Salary #salarytips #nexxttips pic.twitter.com/GtcR9PIGRC

— Nexxt (@NexxtJobs) November 16, 2021

How to handle workplace conflicts

With a better understanding that conflict is necessary for growth and that it doesn’t need to be aggressive, how can we handle workplace conflicts in a respectful manner? The experts at Small Biz Viewpoints, Robert Half, and Advanced Leadership Consulting each have their ideas on how to handle the process. These tips fall into three broad categories to get you started.

1. Be proactive

Don’t let a conflict fester or snowball out of control. You can often stop conflict before it happens by checking in with your peers and asking for simple feedback, writes Carl Robinson of Advanced Leadership Consulting.

He adds that, while recognizing conflict is inevitable, you want to establish conflict resolution procedures in advance. “Think of the procedures as ground rules for behavior within and outside the team. Don’t wait for the conflict to happen before establishing ground rules for navigating conflict.”

2. Be respectful

Stick to the facts and don’t make a conflict feel personal. Keep the argument on the issue at hand. This prevents the other party from immediately feeling defensive or attacked, and they’ll be far more willing to listen to what you have to say.

“Be mindful during the resolution process, you should use neutral terms and display open body language with all of the employees involved. For this reason, you should focus on the events and behaviors instead of the personalities.” -Small Biz Viewpoints

3. Compromise

Chances are, you won’t reach a perfect solution for both parties involved. Learning how to compromise is key. While it may feel like you’re conceding or giving up, learning how to give and take is vital for growth and to move past a disagreement. Robert Half believes “[D]iplomacy is based on tradeoffs and finding an acceptable middle ground. Aim to create a win-win situation where both parties walk away gaining something.”

Wrap up

Even in the best company culture, even if you adore your coworkers, conflicts will happen. Keeping perspective in these conflicts is necessary to gain an understanding and come to an amicable solution. You may not always “win” your conflicts, but by realizing that conflict is necessary and can be positive, and understanding how to handle conflicts, you’ll come away without losing or damaging your workplace relationships. But either way, don’t eat your coworkers’ lunch. That’s just impolite.

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  • Jake Pshock
  • Career Advice, Confidence, Data & Trends, Employee Performance, Negotiation
  • March 5, 2021

Five Steps To Winning Your Salary Negotiation

When you receive the elusive job offer and your onboarding process is set to begin, it can be an exciting time. While you are eager to start, there is still one crucial step remaining: negotiation. At this point, your soon-to-be employer has revealed their hand in believing you are the most qualified and integrable candidate. By trusting in your capabilities and taking these five steps in preparation, you can feel confident landing the salary you want while maintaining your professionalism.

Know Your Worth

Showcase the numbers to prove your value. Don’t counter your first salary offer simply because you planned to counter. Your employer will only take your counter legitimately if you have the research and work expertise to support it. Through resources such as GlassDoor, LinkedIn, or Indeed, you can find averages specific to your industry, location, and position. Use these statistics as leverage to get the figure you want. When you’ve completed extensive research into your market value, you make it difficult for your employer to refute your arguments. 

If possible, reveal your specific salary range first. While some studies show value in offering a precise number because it gives the impression that you’ve completed extensive research in the market, many will contest this theory. Offering a specific range will showcase your research while leaving more room for compromise and negotiation than the outdated approach of locking in one number.

“My salary situation wasn’t right. I made five attempts to fix it, then realized I’d made the same mistake every time: I apologized for asking.” – Mika Brzezinski

Know Your Interviewer

When you are completing contract negotiations with an HR representative, your manager, or the company CEO, it is essential to do your research into the individual. Learn about their work history and how their career path led them to be in front of you. Remember, your potential new employer is not out to get you. If you’ve made it this far, it means they like you. Use preliminary conversations to engage in their interests and ask for stories about their success. In addition to furthering your understanding, you will establish trust along the way.

Remember Your Employer Is Prepared To Negotiate

Similar to how you arrive with a minimum salary expectation, your interviewer likely has a maximum offer prepared. Don’t be afraid to ask for more than the original number given, and be sure to practice having this conversation. Reach out to a mentor or friend you trust who can provide feedback and provide a feel for addressing unexpected questions. Before you even have the opportunity to negotiate a new job offer, write down explicit examples of how your skill-set and background will support your and the company’s success. Are there any relevant certifications or licenses you’ve acquired that are worth emphasizing? Be sure to include them.

Familiarize yourself with the trends. A recent Robert Half study revealed that across all industries, 28% of managers admit to increasing the figure for starting salaries since the pandemic began last March. While you can anticipate some pushback on your demands, your employer is likely anticipating pushback as well. Just remember not to drag out your negotiation if you are not receiving the words you want. If they genuinely cannot match your number, there are other alternatives you can pursue, as I will reveal at a later point.

Don’t Fear The ‘No’

Your employer already offered you the job and now expects you to negotiate, so there is nothing to fear. If you know what you are worth, don’t settle in aligning your demands with the work performance you put out. Within your negotiation, there may be a series of counters until the ultimate final number is reached. At worst, you may hear something along the lines of “I’m sorry, but this is our best and final offer.”

If you do hear a ‘no,’ it is essential to remember it is not a product of inferior job performance. No matter what the outcome may be, you must carry yourself confidently while continuing to show gratitude for the opportunity. Being arrogant or haughty in your demands can generate a sour note for your conversation and future relationship.

Going Beyond The Numbers

In some cases, you may reach a stopping point in how high your employer can offer, but there are enticing alternatives to consider. Increasing your health benefits, 401k offerings, PTO days, equity in the company, or flexible work hours are common examples across negotiation. If money is too critical of a factor, consider requesting your annual performance review and salary restructuring to be made biannual. In leveraging these features, you can find common ground in factors outside of money. If you fall into the favorable circumstance of deliberating multiple job offers, here are 10 steps you can take to manage your decision-making process effectively.

Wrap Up

If you know your value, don’t settle in receiving your demands. When you’ve made it this far, it’s clear the company wants to keep you around. Therefore, offering a few extra thousand dollars or company perks is often nothing to mule over, especially when the alternative is reopening the job search. If you know your priorities, be intentional in disclosing them during negotiation. You may not receive all of your demands, but having them laid out allows your employer to come to terms with your top two or three. In any case, staying honest in conversation is imperative for starting your relationship right while maintaining your integrity.

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