Remote Working Productivity Tips
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Culture

  • Zach Seybert
  • Culture, Job Search Tips
  • May 8, 2018

Remote Working Productivity Tips

Depending on your industry, working from home or remotely is becoming an increasingly popular option for companies everywhere. While the opportunity might not be available and offered right off the bat, if you have proven yourself as a valuable employee who can be trusted and relied upon to get your work done, this flexible option can definitely have its perks.

For some, not going into the office may seem strange as the line between work and personal life can become blurred. For others, the convenience of avoiding a morning commute, ability to set your own hours and working from the comfort of home seems like a career dream come true. The work-life balance can improve as you have time to do things you might not have while restricted to your office, but a key thing to remember is that work still needs to get done.

A concern of many employers is that remote employees will not get their work done. Although this is a genuine concern, studies have actually shown that working from home makes you happier and more efficient. It might seem like remote workers can roll out of bed, throw on sweatpants and work from the couch (might be true for some) but in order to maintain a high level of productivity, John DiScala has some positive habits that remote workers should develop.

Set Up Your Space

As mentioned above, some people might prefer rolling out of bed (or even staying in) and starting their work comfortably. Others, however, need a designated work space in order to get the task done. By setting up a work space, whether it is a desk in a spare room that becomes your “office,” or extra countertop space, you will have a place to go when you need to get work done. Additionally, by crafting your own work space at your home, the separation of work and play becomes more defined.

Make A Schedule (And Stick To It)

By having defined hours that you are “on the job” you will find that productivity increases. Instead of balancing a bunch of tasks that you might need to take care of in your daily life with work, set working hours for yourself.

Just like being in an office, you can take breaks for lunch and getting up to move around. But having defined hours in which you know you should stop working will help to maintain focus on finishing tasks. It may be tempting to gradually work on things throughout the day since you don’t have to be in/out of the office at specific times, but for productivity sake, this is not sustainable.

Make Time To See Other People

While working from home allows for increased flexibility, it can very quickly become a lonely experience. Part of the reason people enjoy going into the office is interacting with their coworkers. Catching up on the latest happenings or even something as simple as recapping last night’s game is something that doesn’t happen when working remotely. Take a break and run an errand or grab lunch somewhere for some interaction.

Although you have set up your home work space, some people might spend a few hours working at a local coffee shop in order to be around people. Co-working space such as WeWork or Regus have become increasingly popular alternatives for remote workers who don’t necessarily want to work from home.

Communicate Often With Colleagues And Managers

The great thing about technology is that it allows us to be constantly connected wherever we go. Because of this, communicating with our colleagues and managers when working remotely is now easier than ever. Thanks to tools like Slack and Trello, team communication and collaboration can be done regardless of where you work. Communication while in the office is key, but it is even more important when you’re out of the office.

By staying in touch and having open lines of communication to update your managers and coworkers, it shows that you are not taking advantage of the opportunity to work at home and that you’re still getting just as much, if not more done, than you would in the office. If you’re able to work from home, chances are you have already established trust and good communication at the office, so continuing to do so when remotely benefits all parties.

Wrap Up

Working remotely is a great perk offered by many companies. While it is certainly not conducive to everyone’s style of work, those who take advantage of it are some of the happiest employees. Not only are they happy, but by using some of these tried and true tactics, they can also be some of the most productive. To read all seven of DiScala’s tips, you can read the full article on Inc.com here.

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  • Zach Seybert
  • Culture, Job Search Tips
  • May 2, 2018

The Blueprint For Success Is Different For Everyone

What did you want to be “when you grew up”? Most of us probably had aspirations of playing professional sports, while other wanted to be a doctor, lawyer, etc. Regardless of our  career goals, the common thread is usually striving for success.

The definition of “success” varies for each person. For some, being “successful” could mean earning a certain amount of money each year, while for others, it could mean seeing a number of new patients. Just as each individual’s definition of “success” varies, so too does their path to get there – there is no one blueprint.

I have conducted numerous informational interviews in which I ask the individual advice for someone looking to one day be in his or her shoes (job position). For every question asked, I received a different type of response. The responses included:

  • “It [the job] kind of just fell into my lap so I ran with it. It was either this or a career working for my dad in insurance.” – a prominent NBA/FIBA sports agent
  • “I interned during college and they offered me a job upon graduation.” – an employee in a NCAA athletic office
  • “After clerking during law school, I was lucky enough to have an offer before I graduated contingent on passing the Bar.” – a first year attorney

When looking for your first internship or job, say as a college senior or graduate student, a common piece of advice is to just “get your foot in the door.” When embarking on your career journey, sometimes all you need is a start, just like the three aforementioned individuals. Sometimes getting started can be the most difficult part of finding your fit, since many entry level jobs require some sort of experience. The age-old question becomes, “How do I get experience, if no one will give me the opportunity to gain it?” One answer is through internships, but one can also gain experience through volunteer opportunities and freelance work.

Getting your foot in the door is the first step, but staying there takes hard work, determination and resilience. In Darren Heitner’s latest for Inc.com, he highlights Pittsburgh Steelers star wide receiver Antonio Brown and Dallas Mavericks owner and business extraordinaire Mark Cuban who both back up this notion.

When reflecting on the 2010 NFL Draft, in which he was selected 195th overall, Brown tweeted “100 picks into the NFL Draft 8 years ago, I woke up still waiting on my phone call…Remember you just have to get in the door.” Not only has Brown gotten his foot in the door, but he’s made sure to leave an impact on the game. Cuban followed up with his own thoughts, “This applies to all jobs. But AB [Brown] left out how hard he had to work to be able to get someone to open the door. When everyone wants that same job, there are no shortcuts. There is only knowledge and effort.”

Think about it. When you’re applying to jobs, albeit sometimes aimlessly, you are competing with maybe hundreds, if not thousands, of other applicants. How are you going to stand out? Whether through your networking efforts, knowledge, or tailoring your resume and application to stand out to the ATS, it takes hard work to make this happen. In terms of the NFL, there is a limited number of players who have the chance to make it on the game’s biggest stage. The Draft might be the first chance they have, but those fortunate enough to get drafted must maintain their work ethic and continue striving for success.

For those who did not get drafted, they must work even harder to make an impression on teams in the league. A perfect example is new Miami Dolphins wide receiver Danny Amendola, who went undrafted out of Texas Tech in 2008. Entering his 10th NFL season and first with the Dolphins, Amendola is now a two-time Super Bowl Champion with the New England Patriots and was a highly sought after free agent this past offseason. He highlights his determination and motivation from being undrafted and offers advice for those in a similar position after last weekend’s 2018 NFL Draft in a recent piece for The Players’ Tribune.

Wrap Up

Regardless of whether you are looking to make it in professional sports or as a business professional, there is no “one size fits all” plan on how you are going to get there. You can seek advice from mentors for different situations throughout your career, but what worked for them may not necessarily work for you. In order to be the most successful “you,” the first thing to do is define what success means in your eyes. From there, your hard work, determination and ambition will take over. Maybe one day you will find yourself in a position where someone is asking you for advice.

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  • Zach Seybert
  • Culture, Job Search Tips
  • March 27, 2018

Pitfalls Of Texting In The Workplace

Communication is of upmost importance, especially in the workplace. Thanks to technology such as smartphones and laptops we are always connected, so communicating should be easier than ever. Texting has become the preferred method of communication for many, since it can be more convenient and quicker than picking up the phone. Because of these factors, the popularity of texting is not limited to just your personal life, so it has become difficult to differentiate when texting personally and professionally.

We recently spoke to a recruiter in the industry who shared a story about one of his candidates that had a job offer pulled due to a text conversation with someone in human resources at his potential future employer. Hearing this story got the content team thinking about different potential pitfalls of texting in the workplace and how they can be avoided.

In a blog for the Huffington Post, Diane Gottsman details 10 etiquette tips to consider when texting in your professional life. You can read the full article here.

Pay Attention To Timing

Although we are connected 24/7 that does not mean business should be conducted on that schedule too. Texting your boss/colleagues/subordinates about business-related issues should be limited to work hours. While it might be acceptable to send an occasional email during non-working hours, texting after hours usually signifies a sense of urgency, so unless that is the case it is recommended to pay attention to the timing.

Remain Professional

Everyone’s definition of being “professional” is different, but there are a few things you can avoid doing in professional text exchanges. While you might be tempted to have a light conversation and use emojis, you probably shouldn’t. If you text with your friends using “text lingo,” (i.e., “wat r u doin?”), remember that spelling and punctuation count in every form of professional communication, texting included.

Reply Promptly

When it comes to business-related texting, there is a sense of immediacy involved. If it wasn’t a timely matter, it could probably be sent in an email. Therefore, if you get a work-related text from a boss/client/colleague you should respond in a timely manner. That said, there is a different between responding and reacting so one of the benefits of texting is that you can the time to craft a thought-out response. Although we expect texting to be instantaneous, don’t let the convenience and speed effect your response.

Sign Off Gracefully

It can be difficult to end a conversation over texting in both your personal and professional lives. With the advent of “read receipts” on iPhones, one can see if the person they’re texting with has read the latest message. Sometimes you might get “left on read,” meaning the other person never responds. However, this isn’t really a great way to end a conversation with someone regardless of personal or professional nature. When the goal of the conversation is met, you can end the conversation with a simple “thank you,” instead of exchanging awkward pleasantries at the end.

Wrap Up

These days it seems like everyone has a smartphone, from your grade-school-aged brother to your grandmother. Texting has become a primary form of communication for people of all ages, and the rise in popularity is making waves in our lives. In the business world, texting is also a popular way of communicating with you colleagues/clients and even a way of conducting interviews. However, just as you wouldn’t talk to your boss the same way that you’d talk to your friends, you wouldn’t text them the same way either. Next time you’re texting your boss, make sure you avoid these common pitfalls!

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  • Staff
  • Culture, Job Search Tips, Leadership
  • March 15, 2016

NCAA Tournament Lessons: How to Ruin Your Team

A quick look at USA TODAY Sports’ 2015-16 Preseason College Basketball All-American Team shows that every player from first team through third team will be competing in the NCAA Basketball Tournament. Well, that is everyone except Louisiana State University star, Ben Simmons.

Embed from Getty Images

It seems like common sense that the very best players in the nation would all be competing in the game’s top tournament at the end of the season. At the college level an individual star is often all a team needs to make the dance (i.e. Steph Curry and Adam Morrison).

Simmons certainly fits the profile of an individual star. In his freshman season, Simmons averaged 19.2 points, 11.8 rebounds and 4.8 assists per-game. He has been compared to Cleveland Cavaliers and NBA Superstar, LeBron James and it is widely believed he will be the first pick in the 2016 NBA Draft.

Hot Read: Need Some Motivation for Your Week? Check Out These 5 NCAA Motivational Quotes

Yet here we are a few days before tournament play, and Simmons and LSU are on the outside looking in. How is it that arguably the best player in college basketball isn’t in the tournament? Simply put, LSU just wasn’t a good team.

Simmons had very little support from his teammates this year. In fact, Simmons led the Tigers in almost every major statistical category. He was their best scorer, rebounder, passer, blocker and stealer. Yes, Simmons is a great player but even great basketball players can’t be expected to win when they are forced to shoulder the entire load.

Another former LSU star and great example of how individual performance does not necessarily define team success, “Pistol” Pete Maravich, to this day holds the record for points in a career at 3,667 (all without a three-point line). In one season he averaged 44.5 points per-game. However in three seasons, not one of Maravich’s teams made the NCAA tournament.

Embed from Getty Images

In both Simmons’ and Maravich’s cases, they were two great players who took it upon themselves to become one-man teams. While this sort of attitude for both players was probably brought out of a necessity to make up for the lack of talent surrounding them, it certainly is not a recipe for team success.

As the saying goes, a team is only as good as the sum of its parts. Great teams are those whose parts understand their roles and are able to see how their role plays into the big picture. This concept is equally important in the sports and business world.

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How to Make Sure Your Team Doesn’t Fail

To get all parts working toward a common goal takes leadership and a vision. A strong leader can influence both culture and expectation. A leader should be able to look at all the parts of his team and see a realistic goal. Whether the goal is to hit a certain sales number or a certain number of wins, a vision for what needs to happen should be created.

In college basketball, we see this all the time with elite programs like Kentucky and Duke. Every player enters those respective programs expecting to win a championship. That expectation has been created after years of proven success by both the previous players and their coaches (John Calipari for Kentucky and Mike Krzyzewski for Duke). Without that kind of successful precedent it can be hard to convince a team to buy into a championship.

Success doesn’t have to be defined by a championship or profit margins. Success can simply mean improving upon a previous result. The point is having the entire team work toward this defined success point which can only happen after an expectation and vision has been set.

Once expectations are set, how is it then that teams meet them? The answer can be found in assigning roles.

Chances are “Joe from accounting” isn’t going to handle marketing, HR and supply chain along with his accounting duties for a Fortune 500 company. Even if he was the best worker on the planet who wanted to handle all of these areas, it is reasonable to expect overall business production would suffer because of time and the inevitable drop in quality of the work he produced.

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It is best for the sake of the team that Joe sticks to his accounting duties. If he clearly understands his role and its purpose in the company’s overall vision, he can put all of his valuable time into improving in that capacity. Multiply that same logic across every employee and you have a cohesive team clear on their roles and how those roles play into team success.

This is where LSU has failed in both Simmons’ and Maravich’s cases. Both players were asked to handle the roles of an entire team. Their respective coaches should have focused more on fitting the two stars into roles for the team’s overall vision instead of making them the center of that vision.

The moral of the story is, it doesn’t matter whether it is your business or an NCAA basketball team, teams need strong leadership that sets clear visions and roles. Without doing this, teams can expect to come up short of success and miss the big dance.

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  • Staff
  • Culture, Recruiting, Retention
  • February 20, 2015

How Corporate Culture Prevents Turnover

Turnover: An issue every company faces. For some businesses it is an inevitable part of their operations because of seasonal peaks and valleys. For other businesses, turnover can be a costly expense that hurts their ability to turn a profit. The direct cost of an employee leaving isn’t what is costly. It’s the cost incurred to replace them as well as the value of the loss of production that is expensive to the company. Josh Bersin of Deloitte Consulting LLP lists the costs as such:

• Cost of hiring a new person (advertising, interviewing, screening, hiring)
• Cost of onboarding a new person (training, management time)
• Lost productivity (a new person may take 1-2 years to reach the productivity of an existing person)
• Lost engagement (other employees who see high turnover disengage and lose productivity)
• Customer service and errors (new employees take longer and are often less adept at solving problems). In healthcare this may result in much higher error rates, illness, and other very expensive costs (which are not seen by HR)
• Training cost (over 2-3 years you likely invest 10-20% of an employee’s salary or more in training, that is gone)
• Cultural impact (whenever someone leaves others take time to ask “why?”).(Bersin)

Cost Value

Fig 1: Economic Value of an Employee to the Organization over Time (C) Bersin by Deloitte

 

As these points show, replacement costs are incurred from hiring and training a new employee. Research suggests that direct replacement costs can reach as high as 50%-60% of an employee’s annual salary, with total costs associated with turnover ranging from 90% to 200% of annual salary.(SHRM) Not only are direct replacement costs high, but total costs that include the loss of productivity and errors that a new employee might make also create a huge expense for a company. Overall, turnover is a pricey process that many businesses can ill afford.

Employees leave for a variety reasons that range anywhere from compensation, to location, to growth potential, etc. So how can businesses avoid turnover? One way of increasing retention can be as simple as making sure a potential new employee is a cultural fit. According to an engagement survey done by TINYpulse, only 42% of employees know their organizations vision, mission, and values.(TINY) If employee’s are unaware of what the company’s vision, mission, and values are, they are less likely to be engaged because they lack clarity on what the company is trying to accomplish. This is why a mission and core values should be clearly established. Management at Zappos understood that a lack of knowledge of corporate culture can be detrimental to success and they created 10 core values. These 10 core values are important enough to Zappos to where they take time to train employees on what the 10 values mean and the behaviors employees should display to live up to the values¹.

Mission_Chart-6

Familiarizing employees with corporate culture should not begin after they are hired. It should happen as early as the interview process. At Zappos for example, job applicants go through an initial interview with a recruiter who assesses a cultural fit between the applicant and Zappos¹. According to Tony Hsieh, CEO of Zappos, the cultural fit interview carries 50 percent of the weight in the hiring process¹. Right from the get go Zappos is making sure that there is compatibility between the company and the applicant. Ritz-Carlton also values that a candidate be a good fit culturally to their organization. Management at Ritz-Carlton view hiring in the same light as marriage. The way they see it, it is not advisable to marry a person with the goal of changing him or her. Instead, it is best to try to marry the right person¹. In Ritz Carlton’s case, they prefer to hire people who are well groomed, who have few body piercings, and who smile frequently.

nexgoal website 026

At NexGoal, hiring to fit our company culture takes high priority. Specifically, we have a sports oriented culture where we prefer to hire former athletes. The reason we make this our focus when hiring is because athletes have a drive and work ethic that isn’t common among non-athletes. Athletes understand that to be the best, you have to be both coachable and willing to take the time to apply what you have learned to your craft.

From my over 30 years of hiring experience, an employer wants someone loyal, trainable, and coachable who is willing to conform to company culture. You don’t necessarily want to change them, but you have to be able to identify what they do best with what the company needs are. This is why we target athletes because they are already familiar with these keys to building an effective team. The process isn’t foreign to them and it allows for a smoother transition into our corporate culture.

What can we learn from all this? Turnover is a costly process from a time and money standpoint. One of the major causes of turnover can be attributed to the fact that employees are often not familiar with their company’s core values and mission. The first step to avoid this problem would be for an organization to clearly establish their mission and values, not only in writing, but also with their daily operations. Employees should be able to put the mission statement and core values into practice. If they can’t, then the mission and values become words and nothing more. In essence, practice what you preach! Once current employees are clear on their corporate culture, management should devise a plan to make their culture clear in the interview process. When interviewing job applicants, hiring personnel should ask questions that are geared towards the firm’s core values. Depending on how a candidate answers the questions, hiring personnel can decide whether a candidate’s views match the company’s views. Understanding early if an organization and candidate’s views align does not only create a compatible working situation for both parties, but it can also prevent the costly undertaking of replacing an employee who just didn’t fit in.

If turnover is becoming a problem with your organization ask yourself: “Do your employees fit your culture?” If no, a change in this area could quite possibly be the ticket to solving a turnover crisis.

 

¹ SADRI, G. (2014). HIGH-PERFORMANCE corporate culture. Industrial Management, 56(6), 16-21.

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