The Most Sought-After Skills To Develop In 2022

Self-growth is the key to career success no matter what industry you work in. Many businesses offer continuing education to aid their employees in this growth, whether through seminars, training programs, or even education assistance. But if you really want to succeed in your career journey, you need to take the initiative and develop necessary skills on your own time.

But what skills will give you the most “bang for your buck” in terms of relevancy and versatility? Erika Andersen of Harvard Business Review wrote that the best skills are at the intersection of organizational needs and personal satisfaction.

“Given all the ways in which organizations and jobs are changing, figuring out which new skills to develop and when to develop them can be hard. The key is to focus on skills that will propel your organization forward, that play to your strengths, and that you feel passionate about learning.”- Erika Andersen

The pandemic changed the professional world at all levels, and new needs must be accounted for. Regardless of industry, certain soft skills are more important than ever. We’ve looked to various experts and found these soft skills to be the most desired in this new age.

Communication

Communication often comes up as a buzzword, but it is a tricky skill set to develop. Communication covers a wide array of skills, including active listening, public speaking, writing ability, observing, empathy, and providing feedback. So many other soft skills require a foundation based on strong communication skills, making this a great place to start.

Forbes’ William Arruda reminds us that employees are people first. Employees face their own private challenges, and those are even more magnified in today’s troubled times. Knowing how to open a transparent and encouraging dialogue is crucial in connecting with your team, and good communication skills increase morale, productivity, and focus. Good leadership is first built on good communication.

In addition, the remote landscape has changed where communication takes place altogether. With less opportunity for in-person conversation and meetings, leveling up your written communication skills is crucial. ApplyBoard reminds us to use technology to check-in and keep the dialogue going.

“Whether it’s a quick Slack message, an engineering blueprint, or a formal whitepaper, new grads who can communicate key messages clearly and convincingly will see their team thrive.” –ApplyBoard

Problem-solving

Tying back to remote work, working out of the office means you won’t have immediate access to support staff or a direct connection to managers. You’ll often be left to your own devices, paving a need to develop independent problem-solving skills.

In their top-five most in-demand skills for 2022, Star Outico has problem-solving skills as the most frequent subcategory. Four of their top five skills fall under this category, including:

•Analytical thinking and innovation

•Complex problem-solving

•Critical thinking and analysis

•Creativity, originality, and initiative

IT Resources highlights how desirable these traits are to employers, who want well-rounded employees capable of going beyond their job description.

“Employers prefer hiring candidates who show no fear of taking on a challenge. Therefore, when answering questions in your interview, describe how you solved problems. Hiring managers look for innovative solutions rather than a no-brainer.” –IT Resources

Adaptability

The pandemic has thrown a lot at all of us, and the ability to adapt has been necessary at all levels. In terms of our professional lives, adaptability is one of the most sought-after skills by employers. A stable 9-to-5 at the office is a rarity anymore, so those who can thrive in the face of chaos and come out on top are the priority candidates in any industry.

“Whether an employee needs to alter their workload as the business re-staffs or expands, or if the location of their job changes, being adaptable is always an asset. This shows employees that you are willing to roll with the punches to achieve success.” – Michael Page

ApplyBoard deduces adaptability also means being able to cope with not only your own evolving challenges but those of your team as well. Keeping a cool head and being accepting of others’ needs fall under the adaptability umbrella.

Time management

Part of adaptability is knowing how to prioritize your time. With less overhead while working from home, you need to be a master of self-management and time management.

Understanding the needs of your organization and how to prioritize those needs is directly tied to your success. If you have five tasks you need to complete, how do you know which to tackle first? And how do you balance these tasks without becoming overwhelmed?

GrowthSpace’s Sarah Vonnegut discusses the myriad of ways to develop this particular skill, including using software packages, practicing psychological methodologies, or creating simple routines that help.

Wrap up

It always pays to sharpen your skills but choosing what skills to master can often be overwhelming. In the pandemic landscape, soft skills like communication, problem-solving, adaptability, and time management are more important than ever, thanks to new challenges emerging every day. These skills are extremely versatile and can help advance or start your career no matter what field you’re in.

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How To Become An Enthralling Storyteller

At my last job, I was a senior assistant at a finance company. The boss, Mr. Gould, was tall, kinda short. Lightish-dark hair. I remember he had this little dog he would bring into the office named Horton. Or was it Morton? Anyway, I’m sorry, what was the question?

If you’ve made it past this nonsensical anecdote, bravo! A well-told story can leave an impression on your audience and create personal investment. But a poorly-told story, like the one above, incites confusion and boredom. Bestselling author Kindra Hall believes good storytellers are able to build a connection and differentiate themselves from the competition.

“Given a choice between listening to statistics or facts or listening to a story, people will always choose a story. And stories stick with them longer.” -Kindra Hall

Whether you’re interviewing for a new job or becoming a leader in your field, the ability to be a good storyteller is crucial to succeeding in the business world. If you’re looking to enhance your oratory skills with a sense of eloquence and excitement, follow these storytelling cues.

Have a point

A good story leaves an imprint because it has a purpose. No matter how elegant you tell your tale, no one will be interested if the story doesn’t have meaning. The time you found the last bag of oyster crackers at Aldi won’t hold up next to the Iliad.

Skillshare Blog believes there should be a payoff for the listener, not just the storyteller. Even if it isn’t known to the audience until the end of the tale, make sure there is a central message somewhere in your story.

Cut the bloat

Think of a time someone bored you with a story you weren’t interested in. Chances are, the story droned on, and on, and on. One of the classic blunders used by less-proficient storytellers is bogging the story down with too many unnecessary details. In the example story at the top of this article, my story about a previous job focused far too much energy on the boss’ appearance and little details about his life.

Forbes Lisa Christen reminds us of the classic sad short story “For sale: baby shoes, never worn.” In just six words, we have a full story. Let every individual word drive the story forward while trusting the audience to be able to fill in the blanks. Your audience is smart but uninformed; they’ll be able to understand your meanings.

While some background information is required, keep it to the necessary bits only, reminds Anett Grant of Fast Company.

“[S]et the scene for your audience in the most concise way possible, telling them only what they need to know to comprehend your key takeaway.” -Anett Grant

Hit emotional beats

If your chronicle is going to stay in the audiences’ mind, it needs to be more than hard facts. The reason you tell a story is to foster a connection, and simply providing the who/what/where/when doesn’t cut it.

Kindra Hall believes a successful story has four components: an identifiable character, authentic emotion, a moment, and specific (relevant!) details. This character (often you!) should experience real emotions and have a defining moment, ie the purpose of the story.

Think in terms of an interviewer asking you a challenge you’ve overcome in the workplace. You’ll leave a long-lasting impression if the story is personal and authentic. Don’t just hit the bullet points; really try to highlight the conflict and how you overcame it. Skillshare Blog points out that the conflict is what keeps an audience engaged.

“An easy and linear path to the finish line isn’t going to keep your audience engaged. Instead, you want your characters to face obstacles—and a decent amount of drama—as they journey on their path.”- Skillshare Blog

You’ll be much more likely to get a follow-up call if your story resonates with the hiring managers.

Keep it simple

Tying back to the idea your story should have a point, once you’ve made that point it’s okay to end the story. Anett Grant reminds us that humans have a short attention span; they say to keep the story like a shot clock in basketball. Get your points across and move on. There is no faster way to lose your audience than to ramble on and have them zone out and forget the point you were making.

Practice

While storytelling may not be the same as public speaking, a fear of many, many of the principles remain the same. Practice your delivery at home while following the above advice. Repetition leads to comfort and confidence. Whether your audience is one person or one hundred, you’ll be able to self-scout and recognize what is and isn’t working.

Skillshare Blog further recommends looking to those who have mastered the art of storytelling to improve. Think of your favorite storytellers and read or listen to their tales. Ask yourself why the story works and how you can adapt those techniques yourself.

Wrap up

Storytelling is a vital skill to master for your professional career. As a job seeker, it will allow you to stick in the hiring manager’s mind after the interview, leading to more follow-ups. As a leader, you’ll find yourself connecting with your team and inspiring them to new heights. It can allow you to resonate with customers, leading to more sales and satisfied clients. Some people are natural storytellers, but with a little effort, anyone can become a masterful storyteller.

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How To Create A Culture Of Value At Work

Maya Angelou once said, “You can only become truly accomplished at something you love. Don’t make money your goal. Instead, pursue the things you love doing, and then do them so well that people can’t take their eyes off you.”

It can be hard to take this sentiment as more than a mere platitude in a world where cash is king, but for employees, it rings true. Happiness in the workplace leads to productive workers, and it turns out, salary isn’t the key to workplace happiness.

Via INC.com, Dapulse, a workplace collaboration tool, polled 10,000 users and asked a simple but profound question:

“What makes you happy at work?”

A strong company culture and useful perks towered over the idea of salary, but, in the end, one simple factor seemed to make workers the happiest—feeling valued.

Leah Walters of Dapulse noted, “But at the end of the day what we are learning time and time again from our users, and also as a company ourselves is, it is how you personally feel your work is being valued that makes you happier.”

A sense of being valued and belonging at work is what employees crave, and with the Great Resignation in full swing, a significant amount of employees are choosing happiness over salary. Workplaces need to examine their culture and see if they fit the bill. TalentCulture’s Andrew Nelson offered six ways to make employees feel valued. We look at our favorites.

Create innovative compensation packages

We just established that salary isn’t the key to workplace happiness, but a good compensation package is about more than money. Nelson writes that the traditional nine-to-five in the office is quickly fading, and employers need to offer new perks to compensate and keep their employees engaged.

Perkbox found that 66% of U.K. workers desired a more personalized benefits package, going beyond insurance and retirement deals (though those were still important!). What does a personalized benefits package look like?

Nelson suggested flexible schedules and leave policies, paid childcare, perks that improve employee well-being (gym memberships, counseling, etc.), and entertainment subscriptions. Indeed offers even more ideas, including performance pay and incentives (a great way to let an employee know their contributions are valued), transportation reimbursement, and volunteer days.

These perks are more in line with the reality of life in the 2020s and show a workplace committed to its employees and keeping with the times.

Stay modern

Stop me if you’ve heard this before: remote work is here to stay. We aren’t out of the woods with COVID-19 yet, and, regardless, remote work is a part of life now. A savvy workplace needs to embrace technology and keep the workplace modernized to keep employees feeling valued.

We’ve previously covered how to onboard remote teams and how to keep them engaged from home. Nelson reiterates the importance of adding company- or department-wide calls into the schedule to create a shared space to share ideas and praise. Social media can be a boon, especially for millennials. A workplace Teams space, Slack channel, or Discord server can be a place to exchange ideas or even just replace the water cooler as a platform for conversation.

For employees still working out of the office, modernizing the workplace is still a key. Forbes found that a massive number of employees seek a healthier workplace.

“An overwhelming majority (87%) of workers would like their current employer to offer healthier workspace benefits, with options ranging from wellness rooms, company fitness benefits, sit-stands, healthy lunch options and ergonomic seating.” -Forbes

Few people want to work in the stereotypical fluorescent lighting-filled cubicle jungle, and if you’ve ever worked in one, you know it’s hard to feel valued in that environment. Creating a welcoming environment for employees in and out of the office shows a commitment to investing in them, leading to a greater sense of value.

Make growth a priority

Many of Nelson’s suggestions (challenge employees, provide critical feedback) call back to a central theme: providing a foundation for growth. In the above section, we mentioned investing in employees, and this is another way to do that. If the modernized workplace is the soil, the interpersonal connections are the sunshine and water to help an employee blossom.

Giving an employee a challenging assignment shows that you believe in their capabilities while rotating employees through different assignments gives them a chance to grow, writes Nelson. Constructive feedback leads to growth and more success down the road, and actively taking time to mentor an employee shows how valued they are. Take an interest in their work and provide ways to invest in your employees.

Of course, don’t skimp out on the praise either. Indeed believes celebrating accomplishments is a great way to remind workers of their tangible accomplishments. Celebrate small and large numerical accomplishments, including customer satisfaction ratings, sales growth, new services, products, and clients, and onboarding new members. These reminders are a great way to foster a sense of value and growth.

Wrap up

They say money can’t buy happiness, and data supports the idea money isn’t the source of workplace happiness. Creating a mighty workplace culture of growth and value is the key to happy employees, and any organization wanting top-tier employees needs to view their value and happiness as a wise investment.

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How To Conquer Imposter Syndrome

Have you ever felt like a peasant among royalty in the workplace? That even though you’ve gotten a great promotion or chance to lead a project, you haven’t really earned it? Despite your accomplishments and qualifications, maybe you have a feeling you don’t quite belong in your role. Surely, luck played a role in you getting the job, and your peers are much more talented?

There’s a name for this type of thought process. It’s called imposter syndrome, and it’s very common. The concept was first identified in the late 1970s by researchers Pauline Clance and Suzanne Imes, who wrote:

“The term impostor phenomenon is used to designate an internal experience of intellectual phonies, which appears to be particularly prevalent and intense among a select sample of high achieving women.”-Clance and Imes

Further research shows that while a proportionately high number of women experience imposter syndrome, people of all genders and age groups can be affected. Psychology Today’s Megan Dalla-Camina best describes imposter syndrome as “A psychological phenomenon in which people are unable to internalize their accomplishments.”

Imposter syndrome can have a negative effect in the workplace, as noted by New View Psychology. Strong imposter feelings can lead to caving under pressure, procrastinating important tasks out of fear, and burnout.

The good news is that if you’re feeling like a fraud at work, you aren’t alone, and there are ways to overcome these feelings. The experts at Forbes found 15 ways to overcome imposter syndrome at work. We break them down into three categories that can help you embrace your success and conqueror imposter syndrome.

Reframe your mindset

The most simple way to overcome imposter syndrome is changing how you view yourself, though it can be easier said than done.

Imes, who is now a clinical psychologist in Georgia, believes,

“Most high achievers are pretty smart people, and many really smart people wish they were geniuses. But most of us aren’t. We have areas where we’re quite smart and areas where we’re not so smart.”-Suzanne Imes, Ph.D.

She suggests in light of this to make a list of things you’re good at and things you need to work on. This allows one to recognize positive traits that can be celebrated and compartmentalize ones that could use improvement rather than assuming a deficiency in all aspects.

Forbes cited Monica Thakrar, who thought the age-old “fake it til you make it strategy” can help. Practice what scares you and you’ll start to believe in yourself. After all, if you convinced yourself you’re an imposter, you can convince yourself you’re a superstar.

Find ways to celebrate your success

Reframing the way you view yourself and your accomplishments goes a long way to solving imposter syndrome, but creating concrete reminders helps it stick. Celebrating the things you’ve accomplished and recognizing the work that went into it can remind you that you’ve earned your opportunities fairly.

Keeping a journal and reflecting on a few accomplishments a day can help you stay focused as well as create a tangible list of success you can reflect on, believes Vantage Consulting’s Christian Muntean. HuffPost discussed the idea of creating a ‘brag folder’ in order to celebrate your accomplishments. They cite actress Jenneviere Villegas, who defined the ‘brag folder’ this way:

“Start a folder on your desktop — mine is called ‘you’re doing a great job’ ― and when you get positive feedback, a compliment, etc., screenshot it and put it in there. When you need a confidence boost, or to combat imposter syndrome, open it up and read them.” -Jenneviere Villegas

Don’t be afraid to ask for help

Ultimately, if you struggle with changing your mindset, reaching out to others can make a difference. Asking your supervisors or peers for feedback can give you insight without your own bias, Janet Fouts of Tatu Digital Media told Forbes.

Mentoring can be a fantastic way to work through imposter syndrome—on both sides of the process. The Muse’s Ximena Vengoechea believes that by mentoring someone, you’ll realize how much knowledge you have and that it can help you rediscover some of your best skills. Sometimes going back to basics opens up new lines of thought.

Meanwhile, Scott Singer of Insider Career Strategies told Forbes finding a mentor of your own can help.

“Everyone finds themselves in a new situation at some point in their career. Identifying a good mentor who’s been there before can make all the difference—he or she can offer strategic insights, support, encouragement and constructive criticism from their own experience, while also acting as a sounding board.” -Scott Siner

In the end, sometimes professional help is the best answer. There’s no stigma in finding a therapist for finding a solution more tailored to your needs, believes Career Pro Inc.’s John M. O’Connor.

Wrap up

Imposter syndrome is something anyone can suffer from, and while that means not every solution will work for everyone, there are many ways to try to overcome these thoughts. Building self-confidence isn’t always easy, but there are plenty of resources to help. The Muse offers a helpful guide to discover what type of imposter syndrome you may have to discover even more tailored options for your needs. Remember, you’ve come this far for a reason, and you have people in your corner willing to remind you.

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How To Successfully Navigate Workplace Conflict

You’ll spend a significant amount of time at work seeing the same people every day. Ideally, you enjoy spending time with your workplace acquaintances, and you can work together well. But even the strongest relationships have frayed ends, and you (usually!) don’t get to choose the people you work with. Eventually, there will be conflict.

A hectic project may bring out the choler, or your teammate may have a contradictory work style to yours. Maybe you and your boss don’t see eye-to-eye on your salary negotiation, or maybe someone simply keeps eating your lunch. No matter what form it may appear in, workplace conflict is unavoidable.

However, conflict is not always something negative. Conflict can be a catalyst for growth. According to organizational communication scholars Stanley Deetz and Sheryl Stevenson:

“(a) conflict is natural; (b) conflict is good and necessary; and (c) most conflicts are based on real differences” -Deetz and Stevenson (1986)

With help from leadership and workplace experts across the globe, we’ll examine the nature of conflict, recognize that conflict doesn’t have to be hostile, and learn how to effectively navigate the murky waters of workplace conflict.

Conflict itself isn’t a bad thing

As the aforementioned communication scholars have noted, conflict is both natural and necessary. It’s impossible to imagine a group of people in any setting that won’t eventually have a difference of opinion and clash.

“As with any place full of interpersonal relationships, a workplace can be rife with a wide range of conflicts. There are the work-specific problems related to promotions, salary disparity, lack of recognition for achievement, or shared responsibility among a team. There are also more general issues with personal space and privacy; and then there are plain old personality conflicts.” –Rita Friedman, Career Coach

The first instinct many have is to avoid the conflict and hope it passes so as not to create a hostile environment. Yet this denies an opportunity for growth and understanding. By leaving the cause of a conflict in the dark, a solution can never come to light. Imagine a colleague always talks over you in meetings, leaving your ideas on the sidelines. By staying silent, you may never get your chance to have your voice heard.

Libby Calaby believes without a strong leader willing to step in as an unbiased adjudicator, a team will eventually tear itself apart. A third party can help, but an understanding that conflict is necessary and that it doesn’t need to be antagonistic can empower you to take charge.

Conflict doesn’t have to be hostile

The biggest myth of conflict is that conflict is always a hostile act. You don’t need to call your coworker out in front of everyone and put them on the spot or come up with some elaborate revenge plot.

Think of conflict simply as a disagreement. A conflict may sound severe but we have disagreements all the time, right? If I want to go out for tacos but you’d rather get a pizza, that’s not such a big deal, is it? We may have a little debate about the merits of each, and ultimately both of us won’t get our way, but that’s not something cataclysmic.

Putting conflict into this perspective makes it easier to handle conversations a bit more easily. Nexxt’s Alexander Richardson offers the example of negotiations with your boss. You may want something from your boss, a raise, or a day off, and assume your boss is against you. You may believe yourself to be in conflict with your boss, and you may be right, but that doesn’t mean you’re at odds. Think of the opportunity as negotiation and you’ll get the best results.

How to handle workplace conflicts

With a better understanding that conflict is necessary for growth and that it doesn’t need to be aggressive, how can we handle workplace conflicts in a respectful manner? The experts at Small Biz Viewpoints, Robert Half, and Advanced Leadership Consulting each have their ideas on how to handle the process. These tips fall into three broad categories to get you started.

1. Be proactive

Don’t let a conflict fester or snowball out of control. You can often stop conflict before it happens by checking in with your peers and asking for simple feedback, writes Carl Robinson of Advanced Leadership Consulting.

He adds that, while recognizing conflict is inevitable, you want to establish conflict resolution procedures in advance. “Think of the procedures as ground rules for behavior within and outside the team. Don’t wait for the conflict to happen before establishing ground rules for navigating conflict.”

2. Be respectful

Stick to the facts and don’t make a conflict feel personal. Keep the argument on the issue at hand. This prevents the other party from immediately feeling defensive or attacked, and they’ll be far more willing to listen to what you have to say.

“Be mindful during the resolution process, you should use neutral terms and display open body language with all of the employees involved. For this reason, you should focus on the events and behaviors instead of the personalities.” -Small Biz Viewpoints

3. Compromise

Chances are, you won’t reach a perfect solution for both parties involved. Learning how to compromise is key. While it may feel like you’re conceding or giving up, learning how to give and take is vital for growth and to move past a disagreement. Robert Half believes “[D]iplomacy is based on tradeoffs and finding an acceptable middle ground. Aim to create a win-win situation where both parties walk away gaining something.”

Wrap up

Even in the best company culture, even if you adore your coworkers, conflicts will happen. Keeping perspective in these conflicts is necessary to gain an understanding and come to an amicable solution. You may not always “win” your conflicts, but by realizing that conflict is necessary and can be positive, and understanding how to handle conflicts, you’ll come away without losing or damaging your workplace relationships. But either way, don’t eat your coworkers’ lunch. That’s just impolite.

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